Before asking for support with regards to the Articles module, please ensure it is the Articles (please note the "s") module that you are using, and not the similarly named Article (no "s") module.

Despite the similar names and purpose for these modules, they are developed by two totally different people/organisations. So, before you request support, make sure you are at the right place and get the name correct when asking. If in doubt, refer to the included documentation as to how to request support - in the Articles module, this information can be found on the "about" page.